Contact Us

Contact us via E-mail by E-mail
Contact us via Phone by Phone

What is the best way to contact OCS?

If you have a technical question, the best way to obtain assistance is to open a support ticket.

If the issue is urgent or you'd rather call, please use the numbers to the left

 

 

About Us

OCS Solutions, Inc. is a privately held Internet services company based in Florence, Alabama, part of the beautiful Shoals Area of the Tennessee Valley. We provide web hosting, web development, custom programming, Internet marketing, and other Internet related services.

Our Philosophy

We believe in putting the customer first in everything we do. This includes not only the services we provide but the products we create.

Some of our customers have equated us to being a Web 2.0 safe harbor, where new and simple ideas are embraced without the "IT staff is all important" attitude that contributed to the dot-bomb of the new millennium. Our customers are first, and we don't forget that. We use real-world proven technologies and use the best tools for the job.

Our History

OCS Solutions, Inc. started its life as Oliver's Computer Services, which specialized in custom built computers and computer repair, in 1997. In late 1999, Oliver's Computer Services started a subsidiary called Shoals Web Services, which developed web sites for the Shoals Area of Northwest Alabama. By the end of 2000, the two companies merged to create OCS Solutions, which was later incorporated in 2005 in Lauderdale County Alabama.

Where We Are Now

OCS Solutions, Inc. now provides web hosting, web development, and Internet related services to the entire world, with customers in all 50 states of the country and in over 30 countries around the world.

Where We Are Going

We are currently improving our services and developing products for both internal use and for our customers.

Our Staff

 
Robert W. Oliver II
President and CEO

Robert founded OCS Solutions, Inc. in 1997. He is involved in nearly all technical operations and is very hands-on. He holds several certifications in Linux, PHP, and Microsoft Windows and is a published technical author.

Robert is an expert in Ruby (including Ruby on Rails), PHP, C/C++, Intel x86 Assembly Language, Visual Basic (including .NET), and HTML/Javascript.
 
Simon K. Mak
VP of Software Development and Finance

Simon is the head of software development and is involved in many customer projects, as well as internal ones. He also manages the finances of our company. He holds a bachelor's degree in Chemical Engineering from Stevens Institute of Technology and is an expert in Ruby (including Ruby on Rails), PHP, and C/C++.
 
Ruth Anne Mak
IT Manager and Server Administrator

Ruth Anne handles many of the day to day operations of OCS Solutions, Inc. She is responsible for managing many of the servers and is head of the customer support team. She holds a bachelor's degree in Biology and Earth and Space Science in Education from the University of North Alabama.
 
Marsha A. Bradford
Graphic Artist and Tech Support Staff Member

Marsha is the chief graphic artist and head of the web design team. She has been professionally involved in both graphic arts and photography for over 5 years. She has extensive experience in HTML and CSS. She also is an integral part of the customer support team.
 
Michael D. Bradford
Tech Support Staff Member

Michael Devin Bradford is a member of our technical support team. He has extensive experience in both on-site and telephone technical support.